Terms & Conditions

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• -A minimum of 3 days is required for processing orders.

• -Deliveries are scheduled either before 2pm, or between 2pm and 7pm.

• -Charge is for one delivery only. If the delivery is unsuccessful due to 1. the sender’s provision of incorrect or incomplete information 2. the concierge unwilling to sign for the flowers, the bouquet will be brought back to the shop. Once the second delivery charge has been paid, we will deliver the order on the next available date.

• * Typhoon 8 and above & Black Rainstorm Signal: The flowers will be delivered on the next available day.

• * Orders made after 5 pm Mondays - Saturdays will be processed the next working day.

• * Cancellation of orders not accepted. All bouquets are non-exchangeable and non-refundable.

• * If the matching flowers/foliage pictured are unavailable, we will substitute this for a flower in a similar style and color. Please note as with all natural products , the colors shown on the website may vary slightly with each supply of fresh flowers.